Terms & Conditions

These Terms & Conditions (“Terms”) form an agreement between you and MatchTechno LLC, a Wyoming limited liability company (“MatchTechno”, “AzwajApp”, “we”, “us”), governing your use of the AzwajApp mobile application and related services (the “Service”). By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

AzwajApp is a matrimonial platform intended to help Muslims seek marriage in a manner consistent with Islamic guidance, including guardian (wali) involvement, modest photo sharing, and identity verification. The Service is not a dating, casual-introduction, or entertainment platform, and using it for purposes other than seeking marriage is a violation of these Terms.

• You must be at least 18 years old to create an account.
• You must be legally free to marry, and must provide accurate information about your marital status.
• You must not have been previously banned from the Service for a violation of these Terms.

You are responsible for the accuracy of the information on your profile and for keeping your login credentials secure. We offer optional identity verification through a third-party provider; a verification badge indicates that a submitted document was checked against your stated identity — it is not a background check and does not guarantee any user's character, intentions, or suitability as a spouse. You are responsible for your own due diligence before agreeing to marriage.

A user may invite a guardian (wali) to oversee her account, including — where enabled — responding to interests and messages on her behalf (“proxy mode”). By enabling a wali relationship, you consent to the wali seeing information about your account activity as described in our Privacy Policy. You may remove a wali relationship at any time within the app, subject to any restrictions the account holder has configured.

You agree not to:

• Use the Service for dating, casual chatting, or any purpose other than genuinely seeking marriage;
• Post content that is sexually explicit, harassing, hateful, or otherwise inappropriate for a marriage-seeking context;
• Misrepresent your identity, marital status, age, or intentions;
• Contact other users outside the Service before a mutual connection is established, where such contact would circumvent the Service's safety features;
• Solicit money, gifts, or financial information from other users;
• Attempt to scrape, harvest, or redistribute other users' photos or profile data.

We may investigate and take action against any account that violates this section, including content removal, feature restriction, or account termination.

There is zero tolerance on AzwajApp for objectionable content or abusive users. Content that is sexual, hateful, harassing, threatening, or exploitative — and any content that sexualizes or endangers a minor — is removed, and the account responsible is suspended or terminated. You must agree to these Terms, including this section, before you can create an account.

The Service provides tools to block and report other users. Reports are reviewed within 24 hours of submission, and objectionable content is removed and the offending account actioned within that time. We review reports and act on them, but we do not conduct background checks on users and cannot guarantee the conduct, intentions, or safety of any user you interact with. You are responsible for exercising your own judgment, and for involving your wali or family as appropriate, before and during any marriage negotiation.

How we moderate content:

• Automated checks: messages and profile text containing phone numbers, emails or social-media handles are refused before they are sent or saved; messages that ask for money are delivered but flagged to our team and shown to the recipient with a safety warning; profile text, reports and support messages may also be screened by an automated classifier, which can hide text until a moderator reviews it.
• Human review: our moderation team reviews every report and every item hidden by automated checks, and decides what action to take.
• Possible actions: hiding a message or part of a profile, removing a photo, restricting features, suspending an account, or terminating it. Repeated or serious violations — and anything involving the safety of a child — lead to a permanent ban.
• Telling you why: when we restrict your content or account, the app shows you what was restricted, the reason, whether automated tools were involved, and how to contest the decision.
• Contesting a decision: email us within six months of the decision, from the address on your account, and a member of our team who was not involved in it will review it and tell you the outcome. This does not affect any right you have to go to court or to an out-of-court dispute settlement body.

Anyone — including people without an account — can report content they believe is illegal; seeReport illegal content.

Some features require a paid subscription plan. Subscriptions are billed and managed through the Apple App Store or Google Play, in accordance with the pricing and billing terms shown at the time of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period, through your Apple ID or Google Play account settings — we cannot process cancellations or refunds directly for purchases made through those stores.

Refunds for subscriptions bought through the App Store or Google Play are decided by Apple or Google under their own refund policies. To ask for one, use "Request a refund" on the subscription screen in the app, or go to reportaproblem.apple.com (Apple) or Google Play's refund request page (Google). Free promotional periods involve no payment, so there is nothing to refund. Nothing in these Terms limits any refund or cancellation rights you have under the consumer law that applies to you.

You retain ownership of the photos and text you submit to the Service. By submitting content, you grant AzwajApp a limited, non-exclusive license to store, display, and process that content solely to operate the Service (for example, showing your photo to a mutual match under our modesty rules). The AzwajApp name, logo, and app design are owned by MatchTechno LLC and may not be used without permission.

You may delete your account at any time from within the app. We may suspend or terminate an account that violates these Terms or poses a safety risk to other users, following the moderation process in section 7. We will tell you the reason and how to contest it, unless the law prevents us or telling you would put others at risk. If we ever stop offering the Service, we will give you reasonable notice in advance.

The Service is provided “as is”, without warranties of any kind. AzwajApp does not guarantee that any user will find a spouse, that any match is suitable, or that any user's stated information is accurate. To the maximum extent permitted by law, AzwajApp is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including outcomes of any relationship or marriage formed through it.

To the maximum extent permitted by law, MatchTechno LLC's total liability to you for all claims relating to the Service is limited to the greater of the amount you paid us for the Service in the 12 months before the claim arose, or USD 100. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law that applies to you, such as liability for gross negligence, wilful misconduct, or death or personal injury caused by negligence.

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law principles. Any dispute arising from or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Wyoming, and you and MatchTechno LLC consent to the personal jurisdiction of those courts.

If you are a consumer living in the European Union or another country whose law gives you protections that cannot be waived by agreement, or the right to bring proceedings in the courts where you live, nothing in this section takes those protections or that right away from you.

We may update these Terms from time to time. Material changes will be notified in-app or by email before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

• MatchTechno LLC
• 30 N Gould St, STE R
• Sheridan, WY 82801
• USA

Questions about these Terms can be sent to [email protected] .